By: The Duchess

The Duchess — Thu, 11 Mar 2010 14:32:59 +0000

I do not do PM anymore but I did before and I thoroughly enjoyed it because it allowed me to interact with many people whether it was over the phone or in person. This involved traveling to other states which I was not too crazy about (fear of flying) but I got to meet lots of interesting people and put faces to their voices. If I could be grounded I would like to do it again.
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By: Alletery

Alletery — Thu, 11 Mar 2010 13:36:59 +0000

In the (major) bank I work in, it is the Operations Manager that oversees a group of people which varies from 3 to 25 depending on the level of the job(s). This manager deals a lot with people and has to take escalation calls from upset clients,etc all the time. S/he has to deal with other departments when there is a problem or to suggest a better procedure. If the Operations Manager does not have people skills, s/he will not last long.
The Project Managers where I work never deal with people on the outside unless it has to do with computer systems personnel. That is if a new computer system is being implemented, it is the Project Manager’s job to consult with the Operations Managers to see how they want things setup. Then the Project Manager goes back to the maker of the computer software and asks them to reprogram things. This going back and forth and testing the new system can take many months. You deal with people but you deal more with project issues (computer software, new tasks, etc) than you deal with people’s personalities in an Operations Manager’s job. I hope this helps.
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Comments on: Project Management anyone?

By: The Duchess

By: Alletery